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Popular help topics: schedule, shop, return

Stitch Fix Help

A guide to your Stitch Fix account, orders and gift cards.

Frequently Asked Questions

  • What we do at Stitch Fix
  • Do I have to get a Fix every month?
  • Is Stitch Fix available for everybody?
  • How much does your clothing cost?
  • Where is Stitch Fix available?
  • Can I manage my family's accounts in one place?
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About Stitch Fix

  • Social Impact at Stitch Fix
  • About our clothing
  • Women's Testimonials
  • Customer Service
  • Make a request for your Fix shipment
  • Our Stylists
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Style Profile

  • How to find your size
  • About the Style Profile
  • Petite clothing
  • Maternity
  • Order history
  • Style Shuffle

General Account Questions

  • Cancel anytime
  • Get a Stitch Fix Kids account
  • How to unsubscribe from emails
  • Create an account for your significant other

Exchanges & Returns

  • Lost or damaged return label
  • Extend try-on window
  • Exchanges
  • Returns

Issues

  • Damaged items
  • Delivery issues
  • Shipment issues

Billing

  • Account credit
  • Styling fee and item cost
  • Billing FAQ
  • Checking out for your order
  • Sales Tax
  • Price matching

Additional Topics

  • Browser and App Support
  • Reschedule or cancel a shipment
  • How referrals work — FAQ
  • General scheduling information
  • Shipping FAQ
  • Gift cards
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