US shipping is hitting record highs this holiday due to COVID-19, and as a result, shipping times are less predictable than in previous years. Due to this, you may see delays with your Fixes, Shop orders and gift cards by mail.

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Popular help topics: schedule, shop, return

Browser and App Support

Ensure compatibility with our site and mobile apps by staying up-to-date on our supported web browsers and versions of the iOS/Android app. 

Supported web browsers: 

Mobile browsers

  • Android Chrome: Version 84 and up
  • Android Firefox: Version 82 and up
  • Android Samsung: Version 12.1 and up
  • iOS Safari: Version 12.1 and up

Desktop browsers

  • Chrome: Version 84 and up
  • Edge: Version 86 and up
  • Firefox: Version 82 and up
  • Safari: Version 12.1 and up

Supported iOS versions for the iOS app:

  • iOS 13 and up
  • You can download our app for iPhone, iPad and iPod Touch here.

Supported Android versions for the Android app:

  • Android 8.0 and up