Can I browse and buy items, outside of a Fix shipment?
We’ve created a unique shopping experience personalized to you. Visit your Freestyle tab here to browse and buy personalized outfit and item recommendations. You can also rebuy your favorite items in new colors, patterns or sizes.
As you shop with us and we continue to learn more about you, your Stitch Fix Freestyle™ shop will continue to evolve to always show you the most personalized shopping experience. Personalized outfit and item suggestions change throughout the day, so don’t wait if you see something you like.
Here’s how to buy from Stitch Fix Freestyle™:
- Trending for You - Discover and shop an array of trending looks, personalized for you. These picks are based on your profile, Style Shuffle responses and trending styles. Click on the image of the item to view more details, add to your bag and purchase.
- Complete your Looks - After you’ve purchased at least one item from us, you’ll be able to shop complete looks styled with your Stitch Fix purchases. Click on the image of the item you’re interested in purchasing to view more details, add to your bag and purchase.
- Categories - Find pieces curated by categories featuring trending styles. Click the item image to view more details, add it to your bag and purchase.
- Buy It Again - Shop new colors, prints or sizes of any previously purchased items. Click the image to view product details, add it to your bag and purchase. Note that inventory is limited and may change based on availability.
- Shipping and returns are always free. These items will ship separately from your Fix delivery, with no styling fee.
Can I return an item from Stitch Fix Freestyle™?
Yes! We offer a standard 30-day return policy for all purchases, including items ordered directly from your Stitch Fix Freestyle shop.
If an item you ordered from us doesn’t work out, please visit your Orders & Returns page to start the return process. Once you’ve initiated the return, simply attach the return label included in your package and send it back to us.
If your order included a packing slip please include this with your return. You can also use a Fix return bag or a return label you received from another Freestyle order to send back your unwanted item(s). Return shipping is always free.
If you encounter any difficulties, please and our Customer Service team be here to help. Learn more about our return process and policy here: Returns.
Can I exchange an item from Stitch Fix Freestyle™?
To exchange a purchase from Freestyle:
- Go to your Orders page.
- Click on the item you’d like to exchange.
- Inside the item, click "Exchange."
- Select the new size or color if available.
How does shipping work for Freestyle purchases?
- Shipping, returns and exchanges are always free with Stitch Fix!
- There’s no styling fee for Freestyle purchases.
- You will receive tracking information once your item ships.