How do I buy an item directly, outside of a Fix shipment?
Our U.S. Women’s and Men’s clients can now browse and buy previously-purchased styles in additional colors, prints or sizes directly from your My Items tab. Here's how:
- Filter to see what’s currently available for purchase by selecting the checkbox at the top left of the page.
- If an item has more variants available, click the image for options to buy. Note that inventory is limited and may change based on availability.
- Purchased items ship for free separately from your Fix delivery, with no styling fee.
You’ll only see items available for direct purchase if you’ve kept items from a previous Fix shipment and if those styles are available in new colors, prints or sizes.
Can I return an item from the My Items tab?
Yes, we offer a standard 30-day return policy for all purchases, including items ordered directly from your My Items tab. If an item you ordered from us doesn’t work out, please contact us and our Customer Service team will send you a shipping label you can print to ship the items you want to return. Learn more about our return policy here: Returns.
Can I exchange an item from the My Items tab?
We don’t offer exchanges on purchases from your My Items tab. If you want a different size or color, please return your item and place a new order.
How does shipping work for My Items tab purchases?
- Shipping is always free with Stitch Fix!
- There’s no styling fee for My Items tab purchases.
- Items typically ship in 3-5 business days.