How do I purchase a gift card?
You can purchase a gift card here. We offer three options on our gift card site: mail, email and print-at-home. We also offer gift cards through some well known retailers, including Kroger, Speedway, Giant Eagle and more to come.
Are there any fees associated with my Gift Card purchase?
No, there aren't any fees when you purchase a gift card.
How much is shipping?
Shipping is always free at Stitch Fix—including our gift cards!
How do I redeem my gift card?
Stitch Fix gift cards purchased at retail stores have a scratch-off pin on the back. A field where you can enter the pin will automatically appear when you start typing your gift card number. If you’re unable to read the pin, contact us and our Customer Service Team can redeem your card for you. Gift cards purchased directly on our site don’t have a pin.
How do I know what my credit balance is?
Once your gift card is redeemed, you can view your credit balance on your Account page.
I made an error in the recipient's/my email—what do I do?
Simply contact us and we'll be happy to correct the error for you.
My recipient didn’t get the email with the gift card, help!
We recommend asking the person you gifted to check their spam folder or promotions tab to see if it was filtered from their inbox. If they’re still unable to find the gift card, please contact us so we can verify their email address and resend the gift email.
Why do I have to put my credit card information in if I have a gift card?
We ask that you provide your credit card information just in case you want to purchase more than the value of your gift card. If you choose to keep less than the value of your gift card, your credit card will not be charged for the merchandise you purchase.
Can I transfer my credit to someone else?
Unfortunately, Stitch Fix cannot transfer credit to other clients.