Is your Fix late? We're currently experiencing some delays with fulfillment but are working diligently to ship Fixes as soon as possible. For extended delays, or any other concerns, please contact us at the bottom right corner of this page and we will be happy to assist you.

Hi. How can we help?

Popular help topics: schedule, shop, return

What we do at Stitch Fix

At Stitch Fix, we're more than just clothes. We want everything to be your best fit, starting with the right stylist. They listen and learn your one-of-a-kind style and fit with each Fix we send, building a wardrobe personalized for your life.

We offer an always-changing array of clothes and accessories from 1,000+ top brands and exclusive Stitch Fix labels in regular and extended sizes, including: Women, Petite, Plus, Maternity, Kids, Men and Big & Tall.

Your style quiz informs your Stitch Fix profile, which helps our expert stylists and clothing fit technology to uncover pieces for your taste, size and price range. You’ll get hand-selected pieces to try on from the comfort of home, on your schedule. We make it effortless to find the best fit for your unique personal style.

With Stitch Fix, there’s no subscription required and no hidden fees. Shipping, returns and exchanges are always free, and simple. Just place the items you’re returning into the prepaid mailing envelope and drop it into any USPS mailbox. 

Learn more about how a Fix works.

Shop and buy items without a Fix shipment

After you've kept at least one item from a Fix, you'll unlock access to personalized outfit recommendations for outfits and pieces that you can buy instantly from your Shop tab. You can also rebuy your favorite items in new colors, patterns or sizes. 

The more pieces you purchase over time, the more options you can shop—all styled for your personal taste, size and price range.

Here’s how to buy:

  • Shop Your Looks - Click on the image of the item you’re interested in purchasing to view more details about it. Personalized outfit suggestions change regularly, so don’t wait if you see something you like.
  • Buy it Again - If one of your previously kept items has additional colors, prints or sizes available, the item will be displayed. Click the image to view product details and size, color and inseam options. Note that inventory is limited and may change based on availability. 
  • Purchased items ship for free, separately from your Fix delivery, with no styling fee. 

You’ll only see items available to purchase directly if you’ve kept items from a previous Fix shipment. Learn more about buying individual items.

Do you have a mobile app?

Yes we do. You can download our app for iPhone, iPad and iPod Touch here. If you’re an Android user, we’re working on an app for you, too, and appreciate your patience.