Service Alerts

What if I'm located in an area affected by extreme weather or a natural disaster?

Our thoughts are with our clients, our employees and our loved ones who may be experiencing overwhelming circumstances beyond their control. Stitch Fix is committed to making sure your Fix delivery doesn’t cause any additional worry.

If you or your loved one has been affected by an unforeseen circumstance and must change or cancel an order, we’d like to ensure that your needs are met. Use our Contact Us form to get in touch with our Customer Service Team. They’ll be happy to help extend a return, report a lost or missing package, reschedule or cancel a shipment and refund any fees.