If you're not loving the items you're receiving in your Fix, there are several ways to ensure your credit is used towards pieces you'll absolutely love:

  • Explore Stitch Fix Freestyle: Use your credit for a direct-buy experience. The Freestyle shop is curated just for you, featuring new styles daily.
  • Update Your Style Profile: Make sure your sizing, preferences, and budget are up-to-date in your Style Profile. This is the foundation for every selection your Stylist makes.
  • Leave Specific Feedback: After your next Fix, give detailed feedback on what worked and what didn't. This is the most powerful way to improve your selections for future Fixes.
  • Connect with a Stylist: If you are an iOS user, you can directly chat with a human Stylist for expert advice on fit, trends, and new pieces.

Gift card credit will always be applied towards the next transaction on your account (like the styling fee for your next Fix, Fix checkout, or a Freestyle purchase). Taking these steps helps ensure your next experience is a success! 

Please note that Stitch Fix gift card credit is not transferable to other clients.