We collect sales tax when we're required to, based on state and local tax laws. We work hard to stay compliant with all state and local tax laws, and we update our taxation policies as those laws change.


How Sales Tax is Calculated

Sales tax is calculated based on state and local tax laws of the delivery address or the location from which the Fix is shipped, depending on applicable law. The sales tax rate may consist of multiple rates, including a state-level rate along with local sales tax rates, if applicable. Because these rates vary by location and can change, you may see different rates for different shipments. Purchases aren't exempt merely because they're made over the internet.


Refunds and Exemptions

  • In situations where you return an item for a refund, the refund will include the taxes you previously paid for the item, if any.
  • No sales tax is charged when purchasing gift cards, but purchases paid for with gift cards may be subject to tax.


Additional Information

  • We don't currently collect sales tax in all states—you'll know if your state is among them if sales tax doesn't appear on your receipt.
  • For these states, your purchase may be subject to what is known as "use tax," unless it's specifically exempt from taxation.
  • Details for how to report use taxes may be found at the websites of your respective tax authorities.