We want you to love everything in your Fix! If this shipment didn't have what you are looking for, the most powerful way to improve your next one is to leave specific, detailed feedback when you check out.
Our Stylists and personalization algorithms do their best to match your taste based on your Style Profile and any feedback you provide. Leaving specific notes on each item is key to learning exactly what to look for—and what to avoid—in the future.
The Power of Specificity
Simple ratings like "hate it" aren’t enough. For example, if you rate a shirt "hate it," we may not know why you dislike it, and run the risk of sending something similar.
Instead, tell us exactly what the issue is:
- Instead of: "The pants don't fit."
- Try: "These pants are too tight in the thighs and too long in the inseam. I prefer a mid-rise fit."
- Instead of: "I don't like this top."
- Try: "This shirt was too tight in the shoulders, and I don’t like the bold print. I prefer solid colors and soft-wash fabrics."
Specific feedback gives us the opportunity to pinpoint fit, style, and other improvements for your next Fix. We are committed to getting to know you better and strive to send you selections you absolutely love next time!